Frequently Asked Questions
How do I know if I'm covered by the new Chrysler 5-Year /100,000-Mile Powertrain Limited Warranty?
You are covered if you are the registered vehicle owner - retail or lease - in U.S., Puerto Rico and the Virgin Islands. This applies to 2010 model year vehicles.
When does the coverage begin and for how long does this powertrain warranty last?
The powertrain limited warranty lasts for up to 5 years or 100,000 miles on the odometer, whichever occurs first, calculated from the start of the Basic Limited Warranty.
What does the new 5-Year / 100,000-Mile Powertrain Limited Warranty include?
The powertrain limited warranty covers the cost of all parts and labor needed to repair a covered powertrain component - engine, transmission and drive system - on most new Chrysler, Dodge and Jeep® brand vehicles.
What powertrain parts and components are covered?
Gasoline engine, transmission and drive systems (FWD, AWD, RWD or 4WD).
Are any Chrysler vehicles excluded?
Vehicles that are not covered under the new 5-Year / 100,000-Mile Powertrain Limited Warranty include Sprinter models and Ram Chassis Cab vehicles.
Is towing included in the new 5-Year / 100,000-Mile Powertrain Limited Warranty?
The powertrain limited warranty covers the cost of towing your vehicle to the nearest authorized Chrysler, Dodge or Jeep® dealer if your vehicle cannot be driven because a covered powertrain component has failed during the coverage period.
How does a customer transfer the powertrain warranty?
There is no transfer required.
Why has Chrysler decided to make this change?
Our customers are telling us they prefer a transferable 5-year / 100,000-mile no hassle powertrain limited warranty. Our warranty programs exemplify our investment in powertrain and our commitment to improved quality on all our vehicles. Chrysler stands behind our products.
What is different from your Lifetime Powertrain Limited Warranty to the new 5-Year / 100,000-Mile Powertrain Limited Warranty?
The lifetime warranty was not transferable and towing was not available. In order to maintain the lifetime coverage, dealers must perform a powertrain inspection every five years. The new 5-Year / 100,000-Mile powertrain warranty balance transfers with the vehicle, includes towing and no powertrain inspections are required to continue coverage.
How does your 5-Year / 100,000-Mile Powertrain Limited Warranty coverage compare to your competitors?
Our competitors that offer a longer-term powertrain warranty - Hyundai, Kia and Mitsubishi - do not offer a transferable warranty. Ford offers a 5-year/60,000 mile transferable powertrain warranty.